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DevHub · Troubleshooting

DevHub says "This account cannot use Vartari DevHub"

Symptom

You sign in in the browser, and DevHub comes back with “This account cannot use Vartari DevHub.” It stays on the sign-in screen.

Cause

During the alpha, an account needs access to DevHub granted by Vartari. Without it, the sign-in is refused.

Solution

Check that you signed in with the same Vartari ID that the access was granted to. If it was, write to support@vartari.com with the e-mail address of the account. Do not send a password.

Applies from

Since 0.8.0